Job Code: 1338
Job Grade: G
Job aim:
o To work closely with the Head, Sales & Customer Management to develop and execute Customer Management strategies for the main centre.
o To build and lead Customer Management and Finance/Admin teams that are highly motivated to deliver KPIs and first-class customer care to all our new and existing customers for English courses and Exams
o To monitor and improve service standards across all activities.
o To proactively engage with internal stakeholders to ensure KPIs and business needs are met.
Please submit the completed application form, quoting the JOB CODE, in the Email subject line and send to hr@britishcouncil.or.th
Closing Date and time for the applications: 5 July 2013 (17.30 hrs)
Applications received after this time will not be accepted