Sales and Customer Management Officer
The main duty of a Sales & Customer Management Officer is to ensure a high quality, welcoming and efficient integrated customer service experience to all new and existing customers with the purpose of meeting/exceeding sales and customer management targets across all British Council services. As the Officer, you will follow up leads and encourage customers to visit the centre for consultation services. You will also be involved in the registration of new and existing customers for Teaching Centre, handling cash desk in the system and booking placement tests.
Details
| Reference number | THA-1407 |
|---|---|
| Location | Chiang Mai, Thailand |
| Salary | Pay Band 3 (Grade J) From THB 16,300 per month |
| Duration | Permanent |
| Working hours | Standard as per local TACOS |
| Annual leave | Standard as per local TACOS |
| Closing date | Tuesday 20 February 2018 |
Role overview
The Sales & Customer Management Officer will be accountable for
- Sales
- Customer management
- Registration of new customers for teaching centre
- Re-registration of existing customers for teaching centre
- Administration
- Placement tests
- Data collection and reporting
- Sales and marketing support
- Maintenance of the front house
- Other SCM related duties
To be considered, you must have at least 1 to 2 years of experience in sales and customer management, an education to tertiary level at any disciplines and be able to speak and write fluently in both Thai and English. You should also be able to work under the situation or events which are related to children or parents.
In return, the British Council offers an international working environment and growth prospects for the future as part of a rapidly expanding organisation. In your application, please include evidence of the relevant experience which you possess, matched against the criteria listed in the Role Profile and Person Specification for this post.
Enquiries about the post can be sent to the East Asia Regional Recruitment team based in Singapore.
How to apply
To apply, please click this link: https://nurl.ng/THA-1407e